Shipping policy

SHIPPING CONDITIONS

In SAFEBOW we have several shipping options, although we always send shipments through courier companies. To know exactly how much your shipment will cost, keep in mind that this will depend on several factors: the destination, the selected delivery time, the amount of the purchase and the weight of the shipment.

For purchases over € 13 to mainland Spain and the Balearic Islands, shipping costs are free.

Keep in mind that for delivery times to be met you must place the order before the cut-off time. After said cut-off time, the order will be processed the next day, since we cannot deliver it to the transport company. Keep in mind that the cut-off time is 2:00 p.m.

Orders paid by transfer will not be effective until we receive the transfer amount in our checking account. Through the rest of the means of payment, the order will begin to be prepared immediately. If the order is urgent, we recommend not using bank transfer as a payment method.

TIME AND DAY OF DELIVERY

Keep in mind that transport companies only work from Monday to Friday. They do not distribute on Saturdays or, of course, Sundays or holidays. In addition, when we give you approximate delivery dates, we do not take into account whether it is a local or regional holiday at the destination; We only consider national and local holidays of origin.

We cannot guarantee a delivery time. The transport companies may make the delivery throughout the agreed day before 20:00.

However, an approximate schedule may be indicated that the company will try to meet, but is not required. In case they do not locate you, the transport company will try a second delivery agreed with you. If after the second attempt they do not locate you, you will have to pick up the order at the facilities of the transport company.

ORDERS NOT DELIVERED

If an order is sent and cannot be delivered for reasons attributable to the customer, the amount paid for the shipping costs will not be refunded, again having to pay other shipping costs for the reshipment of the merchandise.

RESPONSIBILITY IN THE DEADLINES AND CARRIER

Delivery times are approximate, they cannot be taken as a secure guarantee, although, generally, we fulfill them in 90% of orders. In exceptional cases, we reserve the right to modify the transport company with which we will send the package, but always maintaining transit times.

The responsibility of SAFEBOW is limited in cases of Force Majeure (strikes, adverse weather events that prevent normal traffic by land, sea or air, ...). In these cases, the orders will be delivered as soon as possible, and the terms indicated above will not apply.

REGISTRATION AND YOUR ACCOUNT IN SAFEBOW

In the purchase process we offer you the possibility of joining SAFEBOW registering and creating an account. By registering your identification and shipping data, you will be able to speed up the process in subsequent purchases by simply selecting one of the shipping addresses that you can store, being able to create several, modify them, delete them or introduce new ones.

 

 


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